Chatbot Development

 
chatbot
 
 
Chatbot Development
Bots are ushering in the era of 1-1 marketing at scale. Life never before, brands now have the opportunity to personally engage with customers to drive brand engagement and customer experience. Ceino can help you take advantage of this paradigm shift by developing rule based or artificial intelligence powered bots.
 
Chatbots can be used in a variety of applications including sales, brand engagement, business operations and customer support. From mundane tasks such as looking up product or sales data, and providing timely reminders to conversational commerce and providing sophisticated advice, chatbots can help businesses unearth enormous potential.
 
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Sales Support Bots

Provide instant answers to sales reps using bots. These highly versatile bots can answer product questions, provide customer information and make sales data very easy to consume. Reps can interact with very complex backend systems using a simple messaging app anytime, anywhere, helping them focus on sales rather than chasing internal support teams or figuring out IT systems.

 
 
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Customer Engagement Bots

Support bots can engage customers 24/7 with highly personalized interactions. These intelligent bots can answer products, lookup order status, and provide product recommendations. As more and more customers are are spending majority of their time on messaging apps rather than social media, having a bot is a crucial tool in acquiring and retaining customers.

 
 
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Business Intelligence Bots

Product and marketing managers spend enormous amount of time chasing after data in order to make better product and marketing decisions. Dealing with data extraction and Excel file analysis are very tedious and time consuming tasks. Well designed chatbots can enhance productivity and help team members focus on more meaningful tasks that help grow the business.

 

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