Personalized Online Experience
E-commerce can be used in many ways to create a personal connection with customers. A well designed e-commerce system can make customer experience much better with online quoting, personalized recommendations, order tracking and personalized customer service.
E-commerce software from big companies such as Oracle and SAP can be cost prohibitive. We are experts in open source and versatile e-commerce software, Magento (www.magento.com), and help you tailor it for your customer needs. In a matter of months, we can help you architect an integrated and modular system and get you up and running.
Using our Salesforce expertise, Ceino can integrate your e-commerce system with Salesforce CRM for seamless customer experience and operational efficiency. Leads and contacts are recorded correctly, product data is synchronized automatically and quotes can be generated online by customers.
ERP System Integration
To deliver a complete online experience to enable full automation, e-commerce system needs to be seamlessly integrated with e-commerce. We can connect your e-commerce implementation with a variety of ERP systems including SAP, NetSuite and Open ERP software Odoo.